Effective Date: August 21, 2026
Welcome to America First Moving. These Terms and Conditions (“Terms”) govern your access to and use of www.AmericaFirstMoving.com (the “Website”), your submission of information through the Website, your communications with America First Moving, and certain services offered or coordinated by America First Moving Services, LLC (“America First Moving,” “AFM,” “we,” “us,” or “our”).
By accessing or using this Website, requesting a quote, submitting information through a Website form, or otherwise using our online services, you acknowledge that you have read and agree to these Terms.
If you do not agree with these Terms, please do not use the Website.
America First Moving Services, LLC
1525 NW 3rd Street, Suite 8
Deerfield Beach, Florida 33442
Phone: 888-270-7875
Customer Support: 754-333-2018
Email: Info@AmericaFirstMoving.com
USDOT No.: 3709259
MC No.: 1301105
America First Moving is a federally licensed interstate household-goods moving broker.
America First Moving is not a motor carrier and does not transport, pack, load, unload, store, or physically handle household goods.
Our role is to assist customers in arranging transportation services with independent, properly authorized motor carriers within our network.
The motor carrier assigned to perform a customer’s move is a separate and independent business responsible for the actual transportation services, including pickup, loading, transportation, delivery, unloading, and any carrier-provided packing or storage services.
The carrier’s transportation services are subject to the carrier’s applicable tariff, bill of lading, policies, operating authority, and other applicable agreements.
Nothing on this Website should be interpreted as representing that America First Moving will personally transport a customer’s household goods.
Customers may request a free moving quote through the Website, by telephone, or through another approved communication channel.
When requesting a quote, you may be asked to provide information including, but not limited to:
Name
Telephone number
Email address
Origin and destination ZIP codes or addresses
Requested move date
Residence size
Household inventory
Packing requirements
Access conditions
Storage requirements
Special handling requirements
Other information relevant to the requested move
You agree to provide information that is accurate and complete to the best of your knowledge.
Submitting a quote request does not by itself create a binding agreement for moving services.
A move is not considered reserved solely because a customer submits information through the Website.
Moving estimates are prepared using the information supplied by the customer regarding the move, including the household inventory, volume of goods, services requested, pickup and delivery locations, access conditions, packing requirements, and other relevant circumstances.
America First Moving and the motor carriers in its network may calculate estimated transportation charges based on the cubic-foot volume or space required for the shipment and other applicable services.
An estimate is based on the accuracy and completeness of the information available at the time it is prepared.
If the customer adds items, increases the volume of the shipment, requests additional packing or services, changes locations, or if conditions at pickup or delivery differ materially from the information originally provided, additional charges may apply in accordance with the applicable agreement and carrier tariff.
Customers should carefully review all estimates, inventories, service descriptions, and related documents before signing or accepting them.
America First Moving coordinates transportation through independent motor carriers authorized to transport household goods.
The identity of the assigned carrier may be provided before the scheduled pickup in accordance with applicable law and company procedures.
The carrier performing the transportation remains independently responsible for its employees, drivers, equipment, transportation operations, pickup, delivery, shipment handling, carrier documentation, and compliance obligations.
America First Moving does not control the carrier’s day-to-day transportation operations.
Unless expressly stated otherwise in a written agreement, pickup and delivery dates or windows may be estimates rather than guarantees.
Actual transportation schedules may be affected by circumstances including:
Weather
Traffic
Road conditions
Mechanical issues
Federal hours-of-service requirements
Carrier routing
Shipment consolidation
Customer availability
Access restrictions
Acts of government
Natural disasters
Other circumstances outside the reasonable control of America First Moving
Customers should review the applicable carrier documents for specific pickup and delivery terms.
Customers are responsible for providing complete and accurate information regarding their move.
This includes disclosing, when applicable:
All household goods intended for transportation
Oversized or unusually heavy items
Fragile or high-value items
Stairs
Elevators
Long carries
Shuttle requirements
Restricted truck access
Parking limitations
Storage requirements
Packing requirements
Changes to the inventory
Changes to pickup or delivery locations
Other conditions that may affect the services required
Failure to disclose relevant information may result in pricing adjustments or additional charges pursuant to the customer’s agreement and the assigned carrier’s tariff.
Motor carriers may prohibit or restrict the transportation of certain property.
Examples may include hazardous materials, explosives, firearms or ammunition, flammable substances, illegal drugs, perishable goods, plants, animals, currency, important documents, jewelry, medications, or other items subject to carrier or legal restrictions.
Customers are responsible for reviewing prohibited-item requirements with the assigned motor carrier before transportation.
Reservations and cancellations are subject to America First Moving’s applicable written cancellation policy and the terms of the customer’s signed moving agreement.
America First Moving’s current cancellation policy is available on the Website.
Where there is a conflict between general information on the Website and a customer’s executed agreement relating to a specific move, the executed agreement will control to the extent permitted by applicable law.
Customers should review all cancellation and refund provisions before making a reservation or payment.
Certain deposits, broker fees, transportation charges, packing charges, storage charges, and other service-related payments may be required in connection with a move.
Payment amounts, due dates, accepted methods of payment, and refundability are governed by the applicable estimate, reservation agreement, carrier documentation, tariff, and other written agreements associated with the move.
Charges owed directly to an assigned motor carrier may be collected separately from amounts paid to America First Moving.
America First Moving works with independent motor carriers and may also provide access to information or services supplied by third parties.
These third parties are independent entities and are not employees of America First Moving.
America First Moving is not responsible for the independent acts or omissions of a motor carrier or other third-party provider except to the extent responsibility is imposed upon America First Moving by applicable law.
Claims involving loss or damage to household goods during transportation generally must be handled in accordance with the assigned carrier’s bill of lading, valuation coverage, claims procedures, tariff, and applicable federal law.
By voluntarily providing your mobile telephone number and affirmatively opting in to receive text messages, you consent to receive SMS and/or MMS messages from America First Moving at the telephone number you provided.
Messages may include communications related to:
Your moving quote request
Follow-up regarding your requested moving services
Appointment or scheduling information
Reservation and move updates
Customer service communications
Account or transaction-related information
Service information
Promotional or marketing communications, when permitted by your consent
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
After submitting a STOP request, you may receive a final confirmation message stating that you have been unsubscribed.
For assistance, reply HELP to a message or contact America First Moving at:
Phone: 888-270-7875
Email: Info@AmericaFirstMoving.com
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Your consent applies only to the telephone number you provided. You represent that you are the subscriber or customary user of that telephone number and that you are authorized to provide consent for messages to be sent to it.
Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers and messaging availability may vary.
If your mobile telephone number changes or is reassigned, you should notify America First Moving or opt out before discontinuing use of the number.
America First Moving respects the privacy of users who opt in to its messaging program.
Mobile information, including mobile telephone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers when necessary to operate the messaging service, provide requested services, maintain Website functionality, prevent fraud, comply with legal obligations, or otherwise support America First Moving’s business operations, subject to appropriate restrictions.
For additional information regarding how America First Moving collects, uses, stores, and protects personal information, please review our Privacy Policy.
When you voluntarily provide your telephone number, email address, or other contact information, you authorize America First Moving to contact you regarding your inquiry, quote request, reservation, account, or requested services as permitted by applicable law and any consent you have provided.
Communications may be made by telephone, email, or text message.
Marketing communications requiring consent will be sent in accordance with applicable consent requirements.
You may withdraw consent to receive marketing text messages by following the opt-out procedure described in these Terms.
You may use this Website only for lawful purposes.
You agree not to:
Use the Website in violation of applicable law
Attempt to gain unauthorized access to the Website or its systems
Interfere with the operation or security of the Website
Introduce malware, viruses, or malicious code
Scrape or harvest Website information through unauthorized automated means
Misrepresent your identity
Submit fraudulent information
Use the Website to infringe the rights of another person or entity
Copy or commercially exploit Website content without authorization
America First Moving may restrict or terminate access to the Website if it reasonably believes a user has violated these Terms.
Unless otherwise stated, the Website and its content, including text, graphics, logos, images, designs, software, trademarks, service marks, and other materials, are owned by or licensed to America First Moving and are protected by applicable intellectual property laws.
You may access Website materials for personal, non-commercial use.
You may not reproduce, distribute, modify, sell, license, publish, or commercially exploit Website content without prior written permission from America First Moving or the applicable rights holder.
The Website may contain links to third-party websites or resources.
America First Moving does not control these third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
The inclusion of a link does not necessarily constitute an endorsement of the third-party website or service.
Users access third-party websites at their own risk.
America First Moving makes reasonable efforts to provide useful and accurate information on the Website.
However, Website information may occasionally contain typographical errors, outdated information, technical errors, or other inaccuracies.
Information concerning pricing, service availability, carrier availability, scheduling, and moving services may change.
The Website is provided on an “as available” basis to the fullest extent permitted by law.
Nothing contained on the Website replaces the terms of a signed estimate, reservation agreement, bill of lading, carrier tariff, or other agreement applicable to a specific move.
To the fullest extent permitted by applicable law, America First Moving will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from the use of or inability to use this Website.
Nothing in these Terms is intended to waive, restrict, or eliminate any right or remedy that cannot legally be waived under applicable federal or state law.
Liability associated with the transportation, handling, loss, or damage of household goods may also be governed by federal transportation law, the assigned carrier’s bill of lading, applicable valuation coverage, and the carrier’s tariff.
To the fullest extent permitted by law, you agree to indemnify and hold harmless America First Moving Services, LLC and its officers, employees, agents, and representatives from claims, losses, liabilities, damages, and expenses arising from your unlawful misuse of the Website, your material violation of these Terms, or information you knowingly submit through the Website that infringes the rights of another person.
Your use of the Website is also subject to America First Moving’s Privacy Policy, which explains how personal information is collected, used, disclosed, and protected.
The Privacy Policy should be incorporated into these Terms by reference and made available through a clearly visible link on the Website.
Customers arranging interstate household-goods moves have important rights and responsibilities under federal law.
America First Moving encourages customers to review the Federal Motor Carrier Safety Administration’s consumer information, including:
Your Rights and Responsibilities When You Move
Ready to Move? Tips for a Successful Interstate Move
Links to these materials are available through the America First Moving Website and through the Federal Motor Carrier Safety Administration.
The Website and America First Moving’s services are intended for individuals who are at least 18 years old and legally capable of entering into agreements.
America First Moving does not knowingly solicit moving reservations from children.
America First Moving may update these Terms periodically to reflect changes in its services, business practices, legal obligations, or Website functionality.
When material changes are made, the revised Terms will be posted on this Website with an updated effective date.
Your continued use of the Website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.
America First Moving’s failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.
Except where federal transportation law or another applicable federal law governs, these Terms and disputes relating specifically to the use of this Website will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Nothing in this provision is intended to limit a consumer’s rights under any law that cannot lawfully be waived or restricted.
Questions regarding these Terms and Conditions may be directed to:
America First Moving Services, LLC
1525 NW 3rd Street, Suite 8
Deerfield Beach, Florida 33442
Phone: 888-270-7875
Customer Support: 754-333-2018
Email: Info@AmericaFirstMoving.com
USDOT No.: 3709259
MC No.: 1301105
Sales Force Team | EAST COAST | Expert Customer Care
Monday – Friday: 9:30 – 6:30 | Saturday: 10:00 – 2:00
DOT: 3709259 MC: 1301105-B Please note that a properly licensed interstate broker, such as America First Moving Services, is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.
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